AI Recovery Decision

Cart #RC-1042 · Running Shoes · ₹3,500

Auto-executedBack to analysis

#RC-1042

₹3,500 · High Intent / Loyal

Step 3 of 7 · Peak window

92%

01

Recovery segment

High Intent / Loyal

02

Default strategy

Reminder

03

Merchant rules + context

No conflict

04

Final decision

Confirm reminder

Context evaluated

The segment default is never applied blindly.

Merchant rules

  • · Max discount 10% — not required here
  • · Incentive budget healthy

Customer context

  • · 2 previous purchases at full price
  • · Never used a discount code

AI reasoning

Why this action, for this customer

  1. 01Repeat buyer with full-price purchase history — discount dependence is low.
  2. 02Checkout was reached with no payment failure, so friction is unlikely.
  3. 03A timely reminder should recover this cart at zero incentive cost.

Decision type

CONFIRM

Confirm reminder

Incentive
None
Timing
2 hours
Channel
Push
Confidence
87%

Executed automatically — within your autonomy limits

Recovery window

Recovery value decays fast after abandonment

92% window left22h to cold

Peak window · abandoned 2h ago

Recovery sequence

The agent ladders touches instead of firing once

  1. +1h

    Reminder — no incentive

    PushOpened, no click

    Agent is waiting out the response window

  2. +6h

    Social proof + saved cart link

    EmailScheduled

    Fires automatically if no click by +6h

  3. +20h

    Final reminder — still no incentive

    PushScheduled

    Will escalate only if steps 1–2 fail

  4. Each response state feeds back into the Learn stage — bounces retire a channel, opens without clicks strengthen the next offer.

Objective

Optimizing for profit-efficient recovery — recover revenue at the lowest necessary incentive cost.

Segment ≠ actionRules enforcedMargin protected

Simulated AI decision output for demonstration purposes.