AI Recovery Decision

Cart #RC-1134 · Skincare Product · ₹5,000

Auto-executingBack to analysis

#RC-1134

₹5,000 · Price Sensitive

Step 3 of 7 · Peak window

79%

01

Recovery segment

Price Sensitive

02

Default strategy

5% discount

03

Merchant rules + context

No conflict

04

Final decision

5% discount valid for 12 hours

Context evaluated

The segment default is never applied blindly.

Merchant rules

  • · Max discount 10%
  • · Auto-discount up to 5% allowed

Customer context

  • · Every past order used a coupon
  • · 3 product views in 24h

AI reasoning

Why this action, for this customer

  1. 01Discount dependence is established from purchase history.
  2. 025% sits inside the auto-approval band — no modification or merchant action needed.
  3. 03A 12-hour expiry keeps urgency without deepening the discount.

Decision type

CONFIRM

5% discount valid for 12 hours

Incentive
₹250
Timing
Immediate
Channel
WhatsApp
Confidence
79%

Executed automatically — within your autonomy limits

Recovery window

Recovery value decays fast after abandonment

79% window left19h to cold

Peak window · abandoned 5h ago

Recovery sequence

The agent ladders touches instead of firing once

  1. +1h

    Reminder — no incentive

    WhatsAppScheduled

    Sending now — within autonomy limits

  2. +6h

    Social proof + saved cart link

    EmailScheduled

    Queued in the escalation ladder

  3. +20h

    Escalate to 5% discount valid for 12 hours

    WhatsAppScheduled

    Queued in the escalation ladder

  4. Each response state feeds back into the Learn stage — bounces retire a channel, opens without clicks strengthen the next offer.

Objective

Optimizing for profit-efficient recovery — recover revenue at the lowest necessary incentive cost.

Segment ≠ actionRules enforcedMargin protected

Simulated AI decision output for demonstration purposes.