#RC-1583
₹14,500 · Payment Failure
Step 4 of 7 · Peak window
79%
Subject
Sorry about the payment issue — 6% off your headphones
Hi Ira, Your payment didn't go through. We've added 6% off and a fresh secure payment link, valid 48 hours. Complete my order →
Complete My Order
What the customer sees
The same decision, expressed differently per channel.
- Product
- Noise-Cancelling Headphones
- Cart value
- ₹14,500
- Benefit
- 6% goodwill credit after repeated payment failures
- Expiry
- No expiry
- Segment
- Payment Failure
- Recommended channel
Decision: MODIFYIncentive ₹870
Customer taps the CTA
They are returned to a pre-filled recovery checkout.
Simulated customer previews. No messages are actually delivered.