#RC-1087
₹2,000 · Shipping Friction
Step 4 of 7 · Peak window
88%
S
Store Support
online
Hi Neha 👋 Good news — we've covered delivery on your Wireless Headphones. ₹2,000 · FREE shipping 🚚 [Complete My Order]
now
What the customer sees
The same decision, expressed differently per channel.
- Product
- Wireless Headphones
- Cart value
- ₹2,000
- Benefit
- Free shipping
- Expiry
- No expiry
- Segment
- Shipping Friction
- Recommended channel
Decision: CONFIRMIncentive ₹120
Customer taps the CTA
They are returned to a pre-filled recovery checkout.
Simulated customer previews. No messages are actually delivered.