#RC-1784
₹20,000 · High Intent / Loyal
Step 4 of 7 · Peak window
98%
S
Store Support
online
Hi Vikram 👋 As one of our valued customers, we've added FREE shipping and a ₹500 loyalty voucher to your Premium Smartwatch. ₹20,000 → ₹19,500 [Complete My Order]
now
What the customer sees
The same decision, expressed differently per channel.
- Product
- Premium Smartwatch
- Cart value
- ₹20,000
- Benefit
- Free shipping + ₹500 loyalty voucher
- Expiry
- No expiry
- Segment
- High Intent / Loyal
- Recommended channel
Decision: OVERRIDEIncentive ₹500
Customer taps the CTA
They are returned to a pre-filled recovery checkout.
Simulated customer previews. No messages are actually delivered.