Default Modified

Cart #RC-1214 · Saree · ₹15,000

#RC-1427#RC-1512#RC-1620#RC-1214#RC-1583#RC-1784#RC-1842#RC-1901

#RC-1214

₹15,000 · Price Sensitive

Step 3 of 7 · Peak window

96%

Default modified

Segment: Price Sensitive · Default strategy: Limited discount

MODIFY

Merchant context

Hard rules and catalog state

  • Automatic discount limit 5%
  • Maximum discount 10%
  • Incentive budget healthy

Customer context

Individual behavior and history

  • 2 abandonments on this product
  • Every past order used a coupon

Default strategy vs AI final decision

The segment proposes. The agent decides.

Segment default

Limited discount

  • · Incentive cost: ₹750
  • · Applies to all carts in this segment
  • · Ignores catalog promotions and inventory

AI final decision

12% discount valid for 12 hours

  • · Incentive cost: ₹1,800
  • · Channel: WhatsApp · Timing: Immediate
  • · Confidence: 88%

Why the agent changed the default

  1. 01 Discount dependence is established from purchase history.
  2. 02 12% exceeds both the 5% automatic limit and the 10% hard cap.
  3. 03 Merchant approval is required before the agent can execute this action.

Simulated decision comparison for demonstration purposes.